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Topic: Digital & Innovation

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AU/NZ
Consumer

Episode 15: Delivering customer excellence – why relationship banking still matters in a digital world 

Jason Yetton discusses the role of banks in economic empowerment, and Westpac’s ongoing transformation to better serve customers.
EMEA
Consumer

The future of banking: Five strategies for banks and fintechs

Did you know that 50% of UK consumers now use digital-only providers, yet the Big 6 still hold 84% of primary banking relationships?
Global
Consumer

Navigating wealth dynamics: Analysing Mass Affluent wallets in the UK and Singapore

RFI Global reveals a shift in wealth management, with UK (28%) and Singapore Mass Affluent consumers turning to digital-only providers.
EMEA
Consumer

Webinar – Capturing share of wallet in 2025: What UK consumers want from banks and fintechs

Traditional banks vs. fintechs—who’s winning? Discover key insights from 4,000+ UK consumers on shifting market trends. Watch the webinar now.
EMEA
Consumer

Press Release: Piggy Bank raids reach 12 year high as more people turn to savings and credit to cover essential costs

New consumer research from RFI Global highlights the impact a higher cost of living is having on consumer savings and credit.
Global
Business & SME

The evolution of business banking: Fintech or high street – a personal experience

Business banking: 45 mins with a high street bank vs. 120 secs with a neobank. SMEs drive neobank growth but still seek multi-channel access.

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