Region: AU/NZ

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Australian bank loyalty is rising, but competition is intensifying. Discover what drives advocacy, switching and digital expectations in 2026.
Discover the key drivers of success in Australian business banking, how leading institutions stand out, and what will matter most in 2026.
Discover which Australian banks are leading the way in app and website performance for both retail and business customers.
Discover the Australian Banking & Finance Awards 2026, recognising banks and insurers delivering excellence across consumer, business, digital and insurance experiences in Australia.
Presenting the winners of the Banking & Finance Awards. Explore the top financial service providers, chosen by customers.
Watch the consumer banking awards video to see the institutions most highly rated by Australian consumers in 2026.

Data-driven insights for financial service leaders

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