How can we help
RFI Global is the only global data and insights company dedicated exclusively to financial services. With hubs in the UK, North America, Singapore, and Australia we combine global reach with deep local expertise to help financial institutions navigate complexity and change.
Our hybrid syndicated model blends the scale of syndicated research with the precision of bespoke insights to deliver a complete, actionable view of evolving consumer and business behaviours. This intelligence empowers our clients to innovate, enhance customer experience and drive growth.
Why RFI Global
Financial services expertise
With decades of experience in financial services, our experts are passionate about the industry and ensure they ask the right questions to deliver a deep, actionable understanding of your market and customers.
Tailored market intelligence
Our hybrid syndicated research model allows you to focus on your most critical priorities while monitoring market shifts, competitor performance and emerging trends.
Strategic impact
We transform data into actionable insights to empower your decision-making by addressing your specific challenges and anticipating tomorrow with confidence.
Client-centric excellence
We’re more than a research provider – we’re a partner. Our client-first approach focuses on your specific goals to ensure every engagement is collaborative and results-driven.
Our commitment to clients
We promise to ask the right questions, so you get the right answers. Our commitment is simple: to deliver data-driven, actionable insights that directly address your business challenges. And we don’t just say it, we measure it. Our clients consistently rate us 9 out of 10 in post-project surveys and we strive for perfection.
Trusted by the world's leading financial services companies










Our Solutions
Our portfolio of research solutions is specifically designed for the financial services industry.
With regional hubs in the UK, North America, Singapore and Australia – and deep expertise in consumer and business research – we combine global reach with local expertise to deliver scalable, relevant and actionable intelligence.
At the heart of our approach is a hybrid syndicated model, blending the consistency of syndicated research with the flexibility of bespoke insights to support your strategic and tactical goals.

Life at RFI Global
At RFI Global, people come first – our clients and our teams. We are passionate about data, insights and financial services, and strive to uncover actionable intelligence that drives impact.
Our values-led culture is obsessively curious and relentlessly innovative, with a commitment to excellence in everything we do. We combine global reach with local expertise to create a flexible, inclusive environment where learning, wellbeing and development are prioritised.
With diverse teams across regions, we celebrate different perspectives and unite around shared goals. Here, your ideas are heard, your work matters, and you’re empowered to create meaningful impact every day.

Careers
Great people build great companies, and our people are at the heart of everything we do. We’re a values-led company, united by a passion for financial services, obsessively curious to uncover impactful insights and driven by continuous innovation in everything we do.
Whether you are passionate about research, financial services or making a real impact RFI Global offers a place to grow, contribute and thrive.

Life at RFI Global
At RFI Global, people come first – our clients and our teams. We are passionate about data, insights and financial services, and strive to uncover actionable intelligence that drives impact.
Our values-led culture is obsessively curious and relentlessly innovative, with a commitment to excellence in everything we do. We combine global reach with local expertise to create a flexible, inclusive environment where learning, wellbeing and development are prioritised.
With diverse teams across regions, we celebrate different perspectives and unite around shared goals. Here, your ideas are heard, your work matters, and you’re empowered to create meaningful impact every day.

Careers
Great people build great companies, and our people are at the heart of everything we do.
We’re a values-led company, united by a passion for financial services, obsessively curious to uncover impactful insights and driven by continuous innovation in everything we do.
Whether you are passionate about research, financial services or making a real impact RFI Global offers a place to grow, contribute and thrive.
What our clients say


“The depth of data analysis, beyond the survey results, has exceeded our expectations.”
Read the full text here.


“RFi data is robust and insightful. Always able to provide recommendations & competitive benchmarking for us to decide on next actions.”


We never seem to have enough time. The content is so interesting and the RFi team have a wealth of knowledge that we tap into as much as possible during our sessions.


RFi Group is one of the best research companies out there within the financial services and payments industry.


Professional, experience and expertise. A great friendly team of people who you feel are there to help you and the customer.


Nailed the brief. Insight was incremental to what we know and what our clients know. Specific to our needs valuable and actionable in the context of our product/service offering