Pulse Panel (formerly DBM Connect) is a research panel managed by RFI Global. The results of our studies can influence the way decisions are made on products and services offered to you.

In April 2023, RFI Global acquired DBM Atlas and the DBM Connect Panel which have more recently been re-branded to Atlas and Pulse Panel (respectively).  There have not been any changes to the surveys available to Pulse Panelists.

The panel is open to any Australian resident or business owner willing to participate in market research studies about their banking and insurance products.

We welcome either individuals as consumers themselves, or to respond on behalf of a business where they are a financial decision maker.

As a Pulse Panel member, you’ll be invited via email to share your thoughts and opinions about a chosen topic. Most invitations will ask you to complete an online survey, in your own time. We may also invite you to participate in a telephone interview or face to face discussions from time to time.

You will be rewarded for your time, as our way to say thanks. For most surveys, you will either be entered into a raffle draw, receive a gift voucher or a donation will be made to a charity on your behalf.

For consumer respondents, you will receive a survey approximately once per month. For business respondents, surveys are generally quarterly.

Surveys will vary in length, the shortest will be around 5 minutes to complete. Each survey invitation will usually tell you how long it should take.

All your responses are stored and processed in Australia. In presenting results, no individual will be identified, and no contact details will be passed on. That is, results and findings will be anonymised and only shared at an aggregate level.

No, we will not disclose your personal information or personally identifiable research information to a third party. We will only report the information you provide in an aggregate form (or combined with responses from other respondents). If there are exceptions to this, we are required by the Privacy Act to obtain your express prior consent before you complete the survey.

RFI Global is bound by the Australian Privacy Act and other regional privacy legislation. For more information on how RFI Global respects and upholds your rights to privacy, please head to our Survey Respondents Privacy Policy here

Expressing your opinions is completely voluntary and you are free to unsubscribe from the group at any time. You can also reactivate your membership at any point in time.