Topic: Consumer

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Events

APAC

Event | Banking Uncovered Hong Kong 2026 | 7 October

Join us at Mandarin Oriental on 7 October for Banking Uncovered, with a discussion on the trends, customer behaviours and competitive dynamics driving the future of banking in Hong Kong.

Events, Reports

APAC

Consumer

Banking Uncovered Singapore 2026 event highlights

Download key takeaways from Banking Uncovered Singapore 2026, covering wealth transfer, digital banking, AI and customer loyalty.

Events, Reports

APAC

Consumer

Banking Uncovered Malaysia 2026 event highlights

Download key insights from Banking Uncovered Malaysia 2026, covering Islamic banking, digital experience, customer loyalty and innovation.

Podcasts

North America

Consumer

Why branches still matter in a digital banking world

Discover how AI is reshaping banking and why human service, reassurance, and advice remain key to building customer trust.

Articles

Global

Consumer

When friction protects: Five principles for better fraud and security UX

Five principles for designing fraud and security experiences that help customers recognise risk, take action and regain control with confidence

Webinars

Global

Consumer

WEBINAR | The world’s top 20 banking apps, according to customers

In this webinar, Mark Donohue will reveal the world’s top 20 banking apps based on RFI Global’s proprietary Voice of the Customer (VoC) Score.

Data-driven insights for financial service leaders

Subscribe to The Banknote, our monthly newsletter delivering expert perspectives and exclusive analysis, powered by 200,000 consumer and 60,000 business interviews each year to help you stay ahead in a fast-changing financial world.

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Topic: Consumer

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Data-driven insights for financial service leaders

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© 2026 RFI Global

Topic: Consumer

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Event | Banking Uncovered Hong Kong 2026 | 7 October

Banking Uncovered Singapore 2026 event highlights

Banking Uncovered Malaysia 2026 event highlights

Why branches still matter in a digital banking world

When friction protects: Five principles for better fraud and security UX

WEBINAR | The world’s top 20 banking apps, according to customers

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends. Get data & insights delivered to your inbox

Stay ahead of the trends.
Get data & insights delivered to your inbox