Topic: Consumer

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Global

Family banking is no longer a niche product – it’s a lifecycle strategy

Explore how family banking is evolving into a lifecycle strategy, with insights on digital experience, financial education and long-term customer relationships.

Articles

Global

Consumer

The start of a beautiful relationship? Why onboarding matters so much in banking

Why onboarding is a strategic advantage in banking, shaping customer acquisition, satisfaction, engagement and long-term value from day one.

Podcasts

EMEA

Digital & Innovation

Episode 28: Redefining relationship banking in a digital-first world

Discover how digital adoption is reshaping business banking, with Santander UK insights on relationship management and SMEs.

Articles

Global

Consumer

The Plaid and ChatGPT announcement is a wake-up call for banks. Here’s why.

The OpenAI and Plaid partnership marks a shift in AI usage to personalised financial insight. Our data reveals the opportunities.

Articles

Global

Consumer

Takeaways from the AWS Financial Services Symposium

Beyond the hype, how is AI delivering real impact? Key takeaways from AWS Financial Services symposium.

Articles

AU/NZ

Consumer

Why Australian consumers are feeling better about their banks – and what’s driving loyalty

Australian bank loyalty is rising, but competition is intensifying. Discover what drives advocacy, switching and digital expectations in 2026.

Data-driven insights for financial service leaders

Subscribe to The Banknote, our monthly newsletter delivering expert perspectives and exclusive analysis, powered by 200,000 consumer and 60,000 business interviews each year to help you stay ahead in a fast-changing financial world.

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Topic: Consumer

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Data-driven insights for financial service leaders

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© 2026 RFI Global

Topic: Consumer

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Family banking is no longer a niche product – it’s a lifecycle strategy

The start of a beautiful relationship? Why onboarding matters so much in banking

Episode 28: Redefining relationship banking in a digital-first world

The Plaid and ChatGPT announcement is a wake-up call for banks. Here’s why.

Takeaways from the AWS Financial Services Symposium

Why Australian consumers are feeling better about their banks – and what’s driving loyalty

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends. Get data & insights delivered to your inbox

Stay ahead of the trends.
Get data & insights delivered to your inbox