Region: Global

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Global

The Plaid and ChatGPT announcement is a wake-up call for banks. Here’s why.

The OpenAI and Plaid partnership marks a shift in AI usage to personalised financial insight. Our data reveals the opportunities.

Articles

Global

Consumer

Takeaways from the AWS Financial Services Symposium

Beyond the hype, how is AI delivering real impact? Key takeaways from AWS Financial Services symposium.

Articles

Global

Consumer

The future of and opportunities for virtual bank cards

Discover the future of virtual bank cards, why customer adoption remains low, and how banks can improve security, flexibility and efficiency in mobile banking.

Articles

Global

Consumer

The digital UX trends shaping the future of banking apps worldwide

Explore the latest global trends in mobile banking UX, from app features and security to personalisation, simplicity and customer engagement.

Videos

Global

Customer Experience

Digital UX intelligence for financial services

Advanced UX intelligence for financial services. Benchmark digital journeys, map customer experiences and gain competitive insights.

Articles

Global

Consumer

Bridging the AI trust gap: the key to consumer confidence in financial services

Explore global consumer attitudes to AI in financial services, the impact of trust, risk perceptions and what customers value.

Data-driven insights for financial service leaders

Subscribe to The Banknote, our monthly newsletter delivering expert perspectives and exclusive analysis, powered by 200,000 consumer and 60,000 business interviews each year to help you stay ahead in a fast-changing financial world.

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Region: Global

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Digital UX intelligence for financial services

Data-driven insights for financial service leaders

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© 2026 RFI Global

Region: Global

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

The Plaid and ChatGPT announcement is a wake-up call for banks. Here’s why.

Takeaways from the AWS Financial Services Symposium

The future of and opportunities for virtual bank cards

The digital UX trends shaping the future of banking apps worldwide

Digital UX intelligence for financial services

Bridging the AI trust gap: the key to consumer confidence in financial services

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends. Get data & insights delivered to your inbox

Stay ahead of the trends.
Get data & insights delivered to your inbox