Topic: Trends

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The OpenAI and Plaid partnership marks a shift in AI usage to personalised financial insight. Our data reveals the opportunities.
Beyond the hype, how is AI delivering real impact? Key takeaways from AWS Financial Services symposium.
Mid-market enterprises expect digital efficiency and expert human insight from banks, redefining how value is delivered in UK business banking in 2026.
Australian bank loyalty is rising, but competition is intensifying. Discover what drives advocacy, switching and digital expectations in 2026.
Discover what customers want from AI in banking, and how banks can capture the AI opportunity now.
Explore how Americans are rethinking payments as digital wallets, BNPL and P2P grow, putting pressure on credit cards and issuers in the US.

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