Format: Podcasts

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Episode 30: Discover how customer expectations and technology are evolving and what the future of digital banking will look like.
Discover how customer-centric banking transforms the financial experience and how to make customers smile in a digital environment.
Discover how digital adoption is reshaping business banking, with Santander UK insights on relationship management and SMEs.
Explore the world of the mass affluent investor and discover how to maximise investment opportunities effectively.
HNW households in the US hold 69% of all financial assets and 74% of investable assets, amounting to $50.2 trillion.
Discover why banks without branches are winning on trust and speed and why incumbents must right-size and embed AI to remain relevant.

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