Topic: Digital & Innovation

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Global

The start of a beautiful relationship? Why onboarding matters so much in banking

Why onboarding is a strategic advantage in banking, shaping customer acquisition, satisfaction, engagement and long-term value from day one.

Podcasts

EMEA

Digital & Innovation

Episode 28: Redefining relationship banking in a digital-first world

Discover how digital adoption is reshaping business banking, with Santander UK insights on relationship management and SMEs.

Articles

EMEA

Business & SME

The elephant in the room: Businesses need more control of payments, not more tools

UK businesses don’t need more payment tools. They need flexibility, visibility and control over how payments are managed across systems.

Articles

Global

Consumer

The Plaid and ChatGPT announcement is a wake-up call for banks. Here’s why.

The OpenAI and Plaid partnership marks a shift in AI usage to personalised financial insight. Our data reveals the opportunities.

Articles

Global

Consumer

Takeaways from the AWS Financial Services Symposium

Beyond the hype, how is AI delivering real impact? Key takeaways from AWS Financial Services symposium.

Articles

EMEA

Business & SME

Winning the mid-market: What UK businesses really value from their financial institutions

Mid-market enterprises expect digital efficiency and expert human insight from banks, redefining how value is delivered in UK business banking in 2026.

Data-driven insights for financial service leaders

Subscribe to The Banknote, our monthly newsletter delivering expert perspectives and exclusive analysis, powered by 200,000 consumer and 60,000 business interviews each year to help you stay ahead in a fast-changing financial world.

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Topic: Digital & Innovation

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Data-driven insights for financial service leaders

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© 2026 RFI Global

Topic: Digital & Innovation

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

The start of a beautiful relationship? Why onboarding matters so much in banking

Episode 28: Redefining relationship banking in a digital-first world

The elephant in the room: Businesses need more control of payments, not more tools

The Plaid and ChatGPT announcement is a wake-up call for banks. Here’s why.

Takeaways from the AWS Financial Services Symposium

Winning the mid-market: What UK businesses really value from their financial institutions

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends. Get data & insights delivered to your inbox

Stay ahead of the trends.
Get data & insights delivered to your inbox