Topic: Customer Experience

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AU/NZ

80,000 voices: Celebrating Australia’s best financial services brands in 2025

RFI Global hosted the 2025 Banking & Finance Awards at Meta Sydney, celebrating leaders in customer experience across banking and insurance.

Videos

AU/NZ

Consumer

Celebrating excellence in Consumer Banking

Top consumer banking awards reveal 2025's most trusted and innovative banks, setting new standards in digital banking excellence.

Videos

AU/NZ

Business & SME

Leading in Business Banking

Top Australian banks recognized for digital innovation and exceptional business banking services in 2024's pivotal awards.

Videos

AU/NZ

Consumer

Excellence in Private Banking

Private banking in 2024: Discover elite institutions redefining wealth management through unparalleled trust and personalized insights.

Videos

AU/NZ

Consumer

Delivering Product Excellence

Unveiling top Australian financial institutions that delivered exceptional value in a high-interest market of 2024.

Videos

AU/NZ

Consumer

Insurance: Navigating Change, Building Trust

Insurers navigate rising costs and extreme weather challenges in 2024, revealing top performers and customer support strategies.

Data-driven insights for financial service leaders

Subscribe to The Banknote, our monthly newsletter delivering expert perspectives and exclusive analysis, powered by 200,000 consumer and 60,000 business interviews each year to help you stay ahead in a fast-changing financial world.

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Topic: Customer Experience

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Celebrating excellence in Consumer Banking

Leading in Business Banking

Excellence in Private Banking

Delivering Product Excellence

Insurance: Navigating Change, Building Trust

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends.
Get data & insights delivered to your inbox

© 2026 RFI Global

Topic: Customer Experience

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

80,000 voices: Celebrating Australia’s best financial services brands in 2025

Celebrating excellence in Consumer Banking

Leading in Business Banking

Excellence in Private Banking

Delivering Product Excellence

Insurance: Navigating Change, Building Trust

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends. Get data & insights delivered to your inbox

Stay ahead of the trends.
Get data & insights delivered to your inbox