Region: Global

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Podcasts

Global

Business & SME

Episode 6: Robot customers, robot bankers or robot fraudsters? A look at the future of SME banking.

The challenges and implications for SMEs switching banks and managing payments.

Articles

Global

Consumer

Leave customers where they are: Why banks need to become chat first and the cyber security implications

As digital and mobile banking continue to grow, discover how to optimise chatbots to improve customer satisfaction and drive growth.

Podcasts

Global

Business & SME

Episode 2: The importance of building a digital bank as a platform

Charles Green, RFI’s Founder, speaks to Olivier Crespin, four times bank founder, about the captivating world of digital banking and the opportunities generative AI and other technologies bring for banking.

Podcasts

Global

Consumer

Episode 1: The future of digital banking – enhancing customer relationships with data

Charles Green, RFI’s Founder, speaks to Mohamed Keraine, Global Head of Digital Banking at Standard Chartered about the future of digital banking: how to mitigate risks, maximise opportunities and prioritise investment.

News

Global

Business & SME

Press Release: RFI Global announces change of leadership with new CEO appointment

RFI Global announces a CEO transition, reinforcing leadership continuity and strategic direction as the business enters its next phase of global growth.

Videos

Global

Consumer

RFI – in the know, episode 11 – banking and social media

RFI Global's, Alan Shields, discusses the latest banking and usage of Social Media trends for financial decision making, globally.

Data-driven insights for financial service leaders

Subscribe to The Banknote, our monthly newsletter delivering expert perspectives and exclusive analysis, powered by 200,000 consumer and 60,000 business interviews each year to help you stay ahead in a fast-changing financial world.

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Region: Global

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Episode 2: The importance of building a digital bank as a platform

Episode 1: The future of digital banking – enhancing customer relationships with data

Press Release: RFI Global announces change of leadership with new CEO appointment

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends.
Get data & insights delivered to your inbox

© 2026 RFI Global

Region: Global

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Episode 6: Robot customers, robot bankers or robot fraudsters? A look at the future of SME banking.

Leave customers where they are: Why banks need to become chat first and the cyber security implications

Episode 2: The importance of building a digital bank as a platform

Episode 1: The future of digital banking – enhancing customer relationships with data

Press Release: RFI Global announces change of leadership with new CEO appointment

RFI – in the know, episode 11 – banking and social media

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends. Get data & insights delivered to your inbox

Stay ahead of the trends.
Get data & insights delivered to your inbox