Region: AU/NZ

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

AU/NZ

How insurance providers can support customers in challenging times

Australian households are under increased financial pressure and are grappling with insurance affordability as premiums continue to rise.

Articles

AU/NZ

Consumer

Before or after arrival – when is it best for banks to meet Australia’s new arrivals?

With 90% of migrants staying loyal to their first bank, how can banks cater to new arrivals in Australia and ensure long-term retention?

Podcasts

AU/NZ

Consumer

Episode 10: Building trust through transparency – RAA Insurance’s focus on a member-centric service

Discover how RAA Insurance achieves customer excellence and tackles global insurance challenges in this episode of Banking Uncovered.

Articles

AU/NZ

Consumer

The future of credit cards – is there a proposition problem?

New data shows younger consumers are steering away from traditional credit cards in favour of mobile wallets and other payment methods.

Articles

AU/NZ

Consumer

TikTok Cards and Insta Loans – the use of social media for financial services marketing

Unlock the potential of financial services marketing. Discover how social media can be a powerful tool for understanding customers.

Articles

AU/NZ

Consumer

Banking & Finance Awards: Awarding the best – 80,000 customers can’t be wrong

Discover the winners of RFI Global's Banking & Finance Awards 2024 for leading financial services brands in business banking, consumer banking, financial products and insurance.

Data-driven insights for financial service leaders

Subscribe to The Banknote, our monthly newsletter delivering expert perspectives and exclusive analysis, powered by 200,000 consumer and 60,000 business interviews each year to help you stay ahead in a fast-changing financial world.

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Region: AU/NZ

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Data-driven insights for financial service leaders

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© 2026 RFI Global

Region: AU/NZ

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

How insurance providers can support customers in challenging times

Before or after arrival – when is it best for banks to meet Australia’s new arrivals?

Episode 10: Building trust through transparency – RAA Insurance’s focus on a member-centric service

The future of credit cards – is there a proposition problem?

TikTok Cards and Insta Loans – the use of social media for financial services marketing

Banking & Finance Awards: Awarding the best – 80,000 customers can’t be wrong

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends. Get data & insights delivered to your inbox

Stay ahead of the trends.
Get data & insights delivered to your inbox