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The payments landscape is evolving fast. Discover how US consumers are using credit cards, BNPL and mobile wallets.
Discover what affluent consumers want from financial services across borders, highlighting global behaviours, expectations and how wealth shapes provider relationships
48% of households now prioritize building an emergency fund, shifting focus away from long-term financial goals like retirement savings.
With 400 million active ChatGPT users, AI is no longer a distant concept—it's reality. Are banks prepared to meet evolving consumer demands?
Over 25% of consumers in Hong Kong, Singapore, and Malaysia are considering switching their main bank within the next year.
The US financial services landscape is evolving, especially when it comes to digital, fintech, and how consumers seek financial guidance.

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