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Global
Consumer

Leave customers where they are: Why banks need to become chat first and the cyber security implications

As digital and mobile banking continue to grow, discover how to optimise chatbots to improve customer satisfaction and drive growth.
AU/NZ
Consumer

Finance for EVs and hybrids – closing the information gap

Discover the latest insights into financing Electric and Hybrid Vehicles (EVs) in Australia. Explore the growing demand for greener cars, insights from recent auto finance studies, and the evolving landscape of incentives and challenges.
AU/NZ
Consumer

The changing face of consumer credit

Discover how high inflation is shifting consumer credit behaviors in Australia. Learn about the latest survey insights.
AU/NZ
Consumer

Loud budgeting and the big switch

Explore the concept of Loud Budgeting and how it impacts young consumers in managing their finances effectively.
AU/NZ
Consumer

RFI’s Atlas: Is consumer optimism rising?

RFI’s Atlas Consumer Sentiment Index shows how the general public in Australia is feeling about the economy.
AU/NZ
Consumer

Avoiding the ‘intergenerational tragedy’

How housing pressures and inequality are impacting younger Australians, and what banks can do to build loyalty through better support.

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