Topic: Digital & Innovation

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Discover Gen Z's impact on financial services as they enter their peak earning years and wield significant spending power.
New research from RFI Global reveals opportunity for banks to improve personalised service and support for small businesses.
Drawing on data from 5,000 US households, we reveal five consumer trends set to shape financial services strategy in 2026.
Explore the financial needs of the Sandwich Generation and the challenges of balancing care for aging parents and dependent children.
Explore the future of wealth management with insights from Citi's digital growth head on trends and innovations.
RFI Global’s Payments Diary shows cash use is declining, while mobile wallets—especially debit card-powered—are becoming the norm.

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