Topic: Customer Experience

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Planning for 2026: Trends US financial institutions can’t afford to miss

Download this free guide to uncover 5 key trends from 5,000+ US households—insights financial institutions need to plan smarter for 2026.

News

EMEA

Business & SME

Press Release: Fintechs Gain Ground as UK SMEs Rethink Banking Relationships

New research from RFI Global reveals opportunity for banks to improve personalised service and support for small businesses.

Podcasts

APAC

Consumer

Episode 21: How Citi elevates customer experience in digital wealth management

Explore the future of wealth management with insights from Citi's digital growth head on trends and innovations.

Articles

Global

Consumer

How the world pays in 2025: Global trends by generation and market

Discover how people pay around the world and how new methods like mobile wallets and BNPL are being adopted.

Podcasts

APAC

Consumer

Episode 20: Banking on affluence – how to attract the growing wealth segment in Asia

Understanding the surge in mass affluent consumers across APAC, their behaviour and how their money moves across borders.

Articles

EMEA

Business & SME

Opti-channel banking: How to service SMEs smarter

Challenges for UK SMEs have intensified. Discover how to better meet their needs by combining digital convenience with a human touch.

Data-driven insights for financial service leaders

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Topic: Customer Experience

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Press Release: Fintechs Gain Ground as UK SMEs Rethink Banking Relationships

Data-driven insights for financial service leaders

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© 2026 RFI Global

Topic: Customer Experience

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Planning for 2026: Trends US financial institutions can’t afford to miss

Press Release: Fintechs Gain Ground as UK SMEs Rethink Banking Relationships

Episode 21: How Citi elevates customer experience in digital wealth management

How the world pays in 2025: Global trends by generation and market

Episode 20: Banking on affluence – how to attract the growing wealth segment in Asia

Opti-channel banking: How to service SMEs smarter

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends. Get data & insights delivered to your inbox

Stay ahead of the trends.
Get data & insights delivered to your inbox