Topic: Trends

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Events

APAC

Banking Uncovered Singapore 2026 – 25 August | Conrad Singapore Orchard

Join us for Banking Uncovered Singapore. We will share new insights on the trends and customer dynamics driving banking in Singapore.

Videos

Global

Trends

Trend #3 – The next chapter for neobanks: From growth to value

Kieran Hines examines how the sector has progressed, and why some challengers are pulling ahead. Watch the video to discover more.

Articles

North America

Consumer

Security is now part of customer experience, not just a back-end function

Security is no longer invisible in banking. Discover how customer expectations around fraud, control and trust are reshaping digital banking experiences.

Videos

Global

Trends

Trend #2 – Digital user experience (UX): The key battleground for customer loyalty

Mark Donohue explores the shift from digital access to customer control. Watch the video to discover more.

Videos

Global

Trends

Trend #1: From curiosity to confidence: Building trust in AI-powered finance

Caitlin Hill explores how attitudes towards AI are evolving. Watch the video to discover more.

Articles

Global

Consumer

The Plaid and ChatGPT announcement is a wake-up call for banks. Here’s why.

The OpenAI and Plaid partnership marks a shift in AI usage to personalised financial insight. Our data reveals the opportunities.

Data-driven insights for financial service leaders

Subscribe to The Banknote, our monthly newsletter delivering expert perspectives and exclusive analysis, powered by 200,000 consumer and 60,000 business interviews each year to help you stay ahead in a fast-changing financial world.

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Topic: Trends

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Trend #3 – The next chapter for neobanks: From growth to value

Trend #2 – Digital user experience (UX): The key battleground for customer loyalty

Trend #1: From curiosity to confidence: Building trust in AI-powered finance

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends.
Get data & insights delivered to your inbox

© 2026 RFI Global

Topic: Trends

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Banking Uncovered Singapore 2026 – 25 August | Conrad Singapore Orchard

Trend #3 – The next chapter for neobanks: From growth to value

Security is now part of customer experience, not just a back-end function

Trend #2 – Digital user experience (UX): The key battleground for customer loyalty

Trend #1: From curiosity to confidence: Building trust in AI-powered finance

The Plaid and ChatGPT announcement is a wake-up call for banks. Here’s why.

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends. Get data & insights delivered to your inbox

Stay ahead of the trends.
Get data & insights delivered to your inbox