Banking Uncovered Singapore 2026 event highlights

Key insights on wealth, cross-border banking and digital experience.

At Banking Uncovered Singapore 2026, RFI Global brought together senior financial services leaders at an in-person event on 25 August to explore the trends influencing the future of banking in Singapore. Topics discussed covered wealth transfer, cross-border banking opportunities, changing customer expectations, the growing role of digital experience in building stronger customer relationships and the best digital customer journeys from leading global banks. These themes are underpinned by new research from over 4,000 consumers in Singapore, alongside digital experience benchmarking from our iSky Radar platform

Key takeaways include:

• Wealth handoff: Wealth transfer is creating a significant opportunity, but younger generations have different expectations and are increasingly looking beyond traditional providers.
• Cross-border flows: Singapore continues to attract a growing share of regional cross-border wealth flows, with cross-border banking increasingly driven by investment and diversification needs.
• The advice gap: Customers are already using AI to research, compare and plan financial decisions before speaking to a bank.
• Digital leadership: Higher levels of digital engagement are associated with stronger advocacy, loyalty and customer relationships.

Download the key takeaways from the event and get in touch for further insights.