Topic: Consumer

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Global

WEBINAR: The world’s top 20 banking apps, according to customers

In this webinar, Mark Donohue will reveal the world’s top 20 banking apps based on RFI Global’s proprietary Voice of the Customer (VoC) Score.

Podcasts

North America

Consumer

Lumin Digital | The design principles behind great digital banking experiences

How can banks create digital experiences customers value? From design, onboarding, personalisation and AI to trust in modern digital banking.

Podcasts

North America

Consumer

AARP | Banking’s biggest miss? The opportunity in the 50+ market

Episode 31: Discover how financial institutions can attract, better engage and earn the trust of the the rapidly growing 50+ market.

Articles

North America

Consumer

The future of the bank branch: What if we’re measuring it all wrong?

Why bank branches remain critical in a digital world and how leading banks can create value through trust, advice and customer confidence.

Podcasts

North America

Consumer

Bank of America | Banking on trust, AI and the future of digital customer experiences

Episode 30: Discover how customer expectations and technology are evolving and what the future of digital banking will look like.

Videos

Global

Trends

Business banking: The implications for businesses across the five trends

Jon Ruston examines how the five trends are impacting businesses globally. Watch the video to discover more.

Data-driven insights for financial service leaders

Subscribe to The Banknote, our monthly newsletter delivering expert perspectives and exclusive analysis, powered by 200,000 consumer and 60,000 business interviews each year to help you stay ahead in a fast-changing financial world.

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Topic: Consumer

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Business banking: The implications for businesses across the five trends

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends.
Get data & insights delivered to your inbox

© 2026 RFI Global

Topic: Consumer

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

WEBINAR: The world’s top 20 banking apps, according to customers

Lumin Digital | The design principles behind great digital banking experiences

AARP | Banking’s biggest miss? The opportunity in the 50+ market

The future of the bank branch: What if we’re measuring it all wrong?

Bank of America | Banking on trust, AI and the future of digital customer experiences

Business banking: The implications for businesses across the five trends

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends. Get data & insights delivered to your inbox

Stay ahead of the trends.
Get data & insights delivered to your inbox