Topic: Consumer

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

EMEA

Episode 3: The importance of trust, culture and customer-centricity

How to build a fintech brand that engenders trust, the importance of transparency, trust and security and a customer-centric culture.

Articles

Global

Consumer

Leave customers where they are: Why banks need to become chat first and the cyber security implications

As digital and mobile banking continue to grow, discover how to optimise chatbots to improve customer satisfaction and drive growth.

Podcasts

Global

Business & SME

Episode 2: The importance of building a digital bank as a platform

Charles Green, RFI’s Founder, speaks to Olivier Crespin, four times bank founder, about the captivating world of digital banking and the opportunities generative AI and other technologies bring for banking.

Articles

AU/NZ

Consumer

Finance for EVs and hybrids – closing the information gap

Discover the latest insights into financing Electric and Hybrid Vehicles (EVs) in Australia. Explore the growing demand for greener cars, insights from recent auto finance studies, and the evolving landscape of incentives and challenges.

Podcasts

Global

Consumer

Episode 1: The future of digital banking – enhancing customer relationships with data

Charles Green, RFI’s Founder, speaks to Mohamed Keraine, Global Head of Digital Banking at Standard Chartered about the future of digital banking: how to mitigate risks, maximise opportunities and prioritise investment.

Articles

AU/NZ

Consumer

The changing face of consumer credit

Discover how high inflation is shifting consumer credit behaviors in Australia. Learn about the latest survey insights.

Data-driven insights for financial service leaders

Subscribe to The Banknote, our monthly newsletter delivering expert perspectives and exclusive analysis, powered by 200,000 consumer and 60,000 business interviews each year to help you stay ahead in a fast-changing financial world.

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Topic: Consumer

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Episode 3: The importance of trust, culture and customer-centricity

Episode 2: The importance of building a digital bank as a platform

Episode 1: The future of digital banking – enhancing customer relationships with data

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends.
Get data & insights delivered to your inbox

© 2026 RFI Global

Topic: Consumer

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Episode 3: The importance of trust, culture and customer-centricity

Leave customers where they are: Why banks need to become chat first and the cyber security implications

Episode 2: The importance of building a digital bank as a platform

Finance for EVs and hybrids – closing the information gap

Episode 1: The future of digital banking – enhancing customer relationships with data

The changing face of consumer credit

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends. Get data & insights delivered to your inbox

Stay ahead of the trends.
Get data & insights delivered to your inbox