UK banks and financial institutions are navigating a rapidly shifting landscape. Consumer expectations are evolving, household budgets are tightening, and fintechs are gaining ground.
How can banks and financial institutions stay ahead and capture share of wallet in this dynamic environment?
New data from our Orion study of over 4,000 UK consumers, uncovers the key trends shaping financial services and what consumers really want from their banking providers.
Watch the on-demand webinar to gain essential insights, including:
- Fintechs and neobanks on the rise. The share of UK adults using a fintech or neobank has surged from 16% in 2018 to 50% by the end of 2024.
- Shifting market share. The number of consumers holding their main debit card with a neobank has grown from 1% in 2020 to 9% in 2024, while the Big Six banks’ share fell from 85% to 71%.
- Spending behaviour. Consumers with their main debit card at a neobank spend 20% more than those with a traditional bank.
Get the full insights and uncover UK consumers want from banks and fintechs in 2025.
Watch the webinar on-demand now.
