Topic: Consumer

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Jim Marous explains how customer engagement in banking is shifting from passive loyalty to active engagement, driven by innovation.
Discover how rising mortgage rates and shifting priorities are reshaping the US housing market - and what lenders must do to adapt.
With 34% of consumers ready to switch banks, Charles Green and Jim Marous explore AI, fintech, and digital trends reshaping banking.
Navigating retirement planning in the gig economy: Explore the challenges gig workers face and discover the future of 401(k) plans.
Australian households are under increased financial pressure and are grappling with insurance affordability as premiums continue to rise.
MacroMonitor data shows households that seek advice before major financial decisions are more confident in achieving their financial goals.

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