Topic: Consumer

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Articles

North America

Consumer

What’s next for US financial services? Challenges and opportunities in 2025

US financial services evolved in 2024 with economic shifts, tech growth, and changing consumer needs. What's next?

Articles

North America

Consumer

Why banks need to use AI to create personalisation and customer engagement

Monzo, Revolut and fintechs dominate retail banking in 2024 as switching rates hit record highs. What’s behind this global shift?

Podcasts

Global

Consumer

Episode 12. Jim Marous: Futureproofing finance part 2 – Customer engagement, branding and next-level innovation in banking

Jim Marous explains how customer engagement in banking is shifting from passive loyalty to active engagement, driven by innovation.

Articles

North America

Consumer

US housing crisis: The American nightmare

Discover how rising mortgage rates and shifting priorities are reshaping the US housing market - and what lenders must do to adapt.

Podcasts

Global

Consumer

Episode 11. Jim Marous: Futureproofing finance part 1 – Digital innovation, AI and the dawn of the fintech

With 34% of consumers ready to switch banks, Charles Green and Jim Marous explore AI, fintech, and digital trends reshaping banking.

Articles

North America

Consumer

The gig economy and the looming retirement crisis

Navigating retirement planning in the gig economy: Explore the challenges gig workers face and discover the future of 401(k) plans.

Data-driven insights for financial service leaders

Subscribe to The Banknote, our monthly newsletter delivering expert perspectives and exclusive analysis, powered by 200,000 consumer and 60,000 business interviews each year to help you stay ahead in a fast-changing financial world.

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Topic: Consumer

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Data-driven insights for financial service leaders

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© 2026 RFI Global

Topic: Consumer

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

What’s next for US financial services? Challenges and opportunities in 2025

Why banks need to use AI to create personalisation and customer engagement

Episode 12. Jim Marous: Futureproofing finance part 2 – Customer engagement, branding and next-level innovation in banking

US housing crisis: The American nightmare

Episode 11. Jim Marous: Futureproofing finance part 1 – Digital innovation, AI and the dawn of the fintech

The gig economy and the looming retirement crisis

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends. Get data & insights delivered to your inbox

Stay ahead of the trends.
Get data & insights delivered to your inbox