Trend #1: From curiosity to confidence: Building trust in AI-powered finance

Date: June 17, 2026
Region: Global
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AI adoption continues to accelerate across financial services, but trust remains the deciding factor in customer uptake. In this short update, Caitlin Hill explores how attitudes towards AI are evolving, the progress banks have made in balancing innovation with transparency, and what institutions need to do next to build confidence in AI-powered financial services.

You can also download the full Financial Services Trends & Predictions 2026 report to help guide your strategy for the remainder of the year.

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