Topic: Customer Experience

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

APAC

Banking Uncovered Malaysia | 13 November, EQ Kuala Lumpur

Join us at EQ Kuala Lumpur on 13 November for an exclusive breakfast event revealing new findings from our Malaysian Retail Banking Study.

Articles

EMEA

Business & SME

Winning with UK SMEs: Insights for 2026 and beyond

Discover four strategies to strengthen UK SME relationships and drive growth through mobile-first banking, proactive support and trusted innovation.

Podcasts

Global

Consumer

Episode 22: From novelty to growth – what’s next for fintechs?

Explore how fintechs have evolved from disruption to maturity, and what’s next for neobanks as they focus on engagement, profitability and growth.

Webinars

EMEA

Business & SME

Webinar – Unlocking growth: How to win with UK SMEs

Understand the needs of UK SMEs as they seek better finance partnerships and digital tools to enhance their growth.

Reports

North America

Consumer

Planning for 2026: Trends US financial institutions can’t afford to miss

Download this free guide to uncover 5 key trends from 5,000+ US households—insights financial institutions need to plan smarter for 2026.

News

EMEA

Business & SME

Press Release: Fintechs Gain Ground as UK SMEs Rethink Banking Relationships

New research from RFI Global reveals opportunity for banks to improve personalised service and support for small businesses.

Data-driven insights for financial service leaders

Subscribe to The Banknote, our monthly newsletter delivering expert perspectives and exclusive analysis, powered by 200,000 consumer and 60,000 business interviews each year to help you stay ahead in a fast-changing financial world.

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Topic: Customer Experience

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Press Release: Fintechs Gain Ground as UK SMEs Rethink Banking Relationships

Data-driven insights for financial service leaders

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© 2026 RFI Global

Topic: Customer Experience

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Banking Uncovered Malaysia | 13 November, EQ Kuala Lumpur

Winning with UK SMEs: Insights for 2026 and beyond

Episode 22: From novelty to growth – what’s next for fintechs?

Webinar – Unlocking growth: How to win with UK SMEs

Planning for 2026: Trends US financial institutions can’t afford to miss

Press Release: Fintechs Gain Ground as UK SMEs Rethink Banking Relationships

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends. Get data & insights delivered to your inbox

Stay ahead of the trends.
Get data & insights delivered to your inbox