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Explore our weekly articles, podcasts, reports and webinars tackling the biggest challenges facing financial services, powered by expert perspectives and insights from 200,000 consumer and 60,000 business interviews each year. 

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EMEA
Digital & Innovation

Episode 28: Redefining relationship banking in a digital-first world

Discover how digital adoption is reshaping business banking, with Santander UK insights on relationship management and SMEs.
APAC
Consumer

Episode 27: Inside Singapore’s mass affluent: How banks can grow share of wallet

Explore the world of the mass affluent investor and discover how to maximise investment opportunities effectively.
North America
Consumer

Episode 26: Inside America’s high net worth households: Understanding the $50 trillion opportunity

HNW households in the US hold 69% of all financial assets and 74% of investable assets, amounting to $50.2 trillion.
Global
Consumer

Episode 25: From bricks to clicks – the future of bank branches in a digital-first world

Discover why banks without branches are winning on trust and speed and why incumbents must right-size and embed AI to remain relevant.
APAC
Consumer

Episode 24: The next wave of digital banking – lessons from Singapore’s MariBank

Discover how Singapore’s supportive environment, combined with technology-driven solutions, is helping banks deliver better experiences.
Global
Consumer

Episode 23: The latest trends in digital UX for banking apps and what the future holds

Explore the latest global trends in mobile banking UX with RFI Global’s Mark Donohue, as he reveals what’s shaping the future of digital banking experiences.
Global
Consumer

Episode 22: From novelty to growth – what’s next for fintechs?

Explore how fintechs have evolved from disruption to maturity, and what’s next for neobanks as they focus on engagement, profitability and growth.
North America
Consumer

How consumer behavior is redefining the future of financial services

Data-driven insights uncovering the forces driving change across digital banking, financial advice, and consumer trust in the US.
APAC
Consumer

Episode 21: How Citi elevates customer experience in digital wealth management

Explore the future of wealth management with insights from Citi's digital growth head on trends and innovations.
APAC
Consumer

Episode 20: Banking on affluence – how to attract the growing wealth segment in Asia

Understanding the surge in mass affluent consumers across APAC, their behaviour and how their money moves across borders.
APAC
Business & SME

Episode 19: The future of SME banking – from digital transformation to operational efficiency

Rishi Lalwani highlights key SME banking shifts and trends in Asia and the Middle East, and why now is a critical time.
AU/NZ
Business & SME

Episode 18: Reimagining payments – Why Square is Australia’s Most Recommended Merchant Service provider

Jess Aloi discusses how Square is transforming the payments landscape for merchants and small businesses and redefining the future of banking.

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