Consumer

Trend #4 – Cybersecurity: Fraud has evolved, but have banks?

Luke Allchin explains why financial institutions must make security more visible for customers to manage. Watch the video to discover more.

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Banking Uncovered Singapore 2026 – 25 August | Conrad Singapore Orchard

Join us for Banking Uncovered Singapore. We will share new insights on the trends and customer dynamics driving banking in Singapore.

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Trend #3 – The next chapter for neobanks: From growth to value

Kieran Hines examines how the sector has progressed, and why some challengers are pulling ahead. Watch the video to discover more.

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Banking Uncovered Malaysia 2026 | 27 August, EQ Kuala Lumpur

Join us at EQ Kuala Lumpur on 27 August for Banking Uncovered Malaysia, with a discussion on the digital strategies and experiences driving growth in Malaysian banking.

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Security is now part of customer experience, not just a back-end function

Security is no longer invisible in banking. Discover how customer expectations around fraud, control and trust are reshaping digital banking experiences.

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Trend #2 – Digital user experience (UX): The key battleground for customer loyalty

Mark Donohue explores the shift from digital access to customer control. Watch the video to discover more.

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