Trend #5 – Wealth in 2026: Unlocking fee-based growth as affluent investments rise
Stefano Colombu revisits the trends driving investment activity, and the forces driving investment activity. Watch the video to discover more.
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Consumer
Getting personal: Why tailored banking experiences have become the next competitive advantage
Discover why tailored banking experiences are becoming a competitive advantage and how banks can balance personalisation and customisation.
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Trend #4 – Cybersecurity: Fraud has evolved, but have banks?
Luke Allchin explains why financial institutions must make security more visible for customers to manage. Watch the video to discover more.
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Trend #3 – The next chapter for neobanks: From growth to value
Kieran Hines examines how the sector has progressed, and why some challengers are pulling ahead. Watch the video to discover more.
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Security is now part of customer experience, not just a back-end function
Security is no longer invisible in banking. Discover how customer expectations around fraud, control and trust are reshaping digital banking experiences.
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Trend #2 – Digital user experience (UX): The key battleground for customer loyalty
Mark Donohue explores the shift from digital access to customer control. Watch the video to discover more.
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