Consumer

Beyond the surcharge: What Australia's payment reforms mean for banks and businesses

Beyond the surcharge: What Australia’s payment reforms mean for banks and businesses

How will businesses respond to Australia's surcharge ban? Discover what the reforms mean for card usage, costs and provider relationships.

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The implications for businesses across the five trends

Business banking: The implications for businesses across the five trends

Jon Ruston examines how the five trends are impacting businesses globally. Watch the video to discover more.

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Financial Services Trends & Predictions 2026

Financial Services Trends and Predictions 2026: Six month update

Mid-year 2026 financial trends update with insights from 200K+ consumers & 60K+ businesses. Watch expert videos & download the full report.

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US consumers are embracing AI; how should banks respond?

US consumers are embracing AI; how should banks respond?

61% of US consumers have already used AI for a financial task. Discover what this means for banks and future customer behaviour.

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Trend #5 – Wealth in 2026: Unlocking fee-based growth as affluent investments rise

Trend #5 – Wealth in 2026: Unlocking fee-based growth as affluent investments rise

Stefano Colombu revisits the trends driving investment activity, and the forces driving investment activity. Watch the video to discover more.

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Getting personal: Why tailored banking experiences have become the next competitive advantage

Getting personal: Why tailored banking experiences have become the next competitive advantage

Discover why tailored banking experiences are becoming a competitive advantage and how banks can balance personalisation and customisation.

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