Banking Uncovered co-host Chloe James, speaks to Surendra Chaplot, Global Head of Product, at standout fintech, Wise about the biggest opportunities for fintechs and traditional players when it comes to money transfer amongst consumers and SME’s, how to give customers exactly what they want (and need), the threat to traditional banks and much, much more:
Topics discussed include:
- How WISE achieved 280% increase in profits
- Generative AI and automation – the benefits and pitfalls
- How everything should start with the customer
- Building solution-based products and growth strategies
- Meeting the appetite for digital across Asia
- Building and maintaining trust with customers
- Addressing dissatisfaction in innovation in the SME space
- And much more…
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