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Episode 3: The importance of trust, culture and customer-centricity

Host: Charles Green, Founder, RFI Global
Date: May 28, 2024
Region: EMEA
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Charles Green, RFI Global’s Founder, speaks to Rupert Lee Browne, Chairman and Founder of Caxton, about how to build a fintech brand that engenders trust, the importance of transparency, trust and security and a customer-centric culture.

Topics discussed include:

  • The threats that fintechs pose to mainstream banks and how they are responding
  • The importance of trust and customer-centricity in foreign exchange
  • Generative AI and automation - the benefits and pitfalls
  • The opportunities and headwinds facing the money transfer industry
  • Tips for founding a fintech business
  • How culture is the bedrock of your business
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