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Digital UX intelligence for financial services

Date: March 10, 2026

Region: Global

Get a competitive edge

iSky delivers advanced digital UX intelligence for banking and insurance services. It combines tactical journey mapping with robust performance benchmarking to give you a unique window into how customers experience your brand, and how your competitors perform. Covering all key digital channels sectors and segments and powered by thousands of real consumer and business interactions, it offers unmatched insight into the evolving digital landscape.

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Data-driven insights for financial service leaders

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Business & SME

The elephant in the room: Businesses need more control of payments, not more tools

UK businesses don’t need more payment tools. They need flexibility, visibility and control over how payments are managed across systems.

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Global

Consumer

The Plaid and ChatGPT announcement is a wake-up call for banks. Here’s why.

The OpenAI and Plaid partnership marks a shift in AI usage to personalised financial insight. Our data reveals the opportunities.

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Global

Consumer

Takeaways from the AWS Financial Services Symposium

Beyond the hype, how is AI delivering real impact? Key takeaways from AWS Financial Services symposium.

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EMEA

Business & SME

Winning the mid-market: What UK businesses really value from their financial institutions

Mid-market enterprises expect digital efficiency and expert human insight from banks, redefining how value is delivered in UK business banking in 2026.

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AU/NZ

Consumer

Why Australian consumers are feeling better about their banks – and what’s driving loyalty

Australian bank loyalty is rising, but competition is intensifying. Discover what drives advocacy, switching and digital expectations in 2026.

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North America

Consumer

Fintech has the reach: Now the battle is for investment wallet share

Fintech adoption is high, but asset share is low. Explore where investment wallet share is shifting and what it means for wealth firms.

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Digital UX intelligence for financial services

Get a competitive edge

Data-driven insights for financial service leaders

Our latest insights

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© 2026 RFI Global

Digital UX intelligence for financial services

Get a competitive edge

Data-driven insights for financial service leaders

Our latest insights

The elephant in the room: Businesses need more control of payments, not more tools

The Plaid and ChatGPT announcement is a wake-up call for banks. Here’s why.

Takeaways from the AWS Financial Services Symposium

Winning the mid-market: What UK businesses really value from their financial institutions

Why Australian consumers are feeling better about their banks – and what’s driving loyalty

Fintech has the reach: Now the battle is for investment wallet share

CONTACT

Stay ahead of the trends. Get data & insights delivered to your inbox

Stay ahead of the trends.
Get data & insights delivered to your inbox