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Season 3, Episode 12: Backbase and Heritage Bank

Date: November 19, 2021
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This week Kate Wilson is joined by Iman Ghodosi – Backbase and Sean Clancy – Heritage Bank to discuss the future of customer onboarding for the banks. They discuss the challenges that are being faced by having the onboarding experience moving over to mostly digital and how the banks can better assist their customers on this journey.

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