Region: AU/NZ

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Videos

AU/NZ

Insurance: Navigating Change, Building Trust

Insurers navigate rising costs and extreme weather challenges in 2024, revealing top performers and customer support strategies.

Reports

AU/NZ

Consumer

Australian Banking & Finance Awards 2025

Discover which Australian banks excel in 2025. See the award winners and key trends. Download the guide today.

News

AU/NZ

Consumer

Press Release: RFI Global Announces Australia’s Banking & Finance Awards Winners for 2025

Presenting the winners of the Banking & Finance Awards. Explore the top financial service providers, chosen by customers.

Podcasts

AU/NZ

Consumer

Episode 15: Delivering customer excellence – why relationship banking still matters in a digital world 

Jason Yetton discusses the role of banks in economic empowerment, and Westpac’s ongoing transformation to better serve customers.

Podcasts

AU/NZ

Consumer

Episode 14: Affordability, sustainability, customer experience and the future of home loans 

Lisa Claes explores property market trends in the US, UK, Australia, and New Zealand, highlighting key drivers and the future of home loans.

Articles

AU/NZ

Consumer

The future of financial services in Australia and New Zealand

RFI Global’s Financial Services Trends and Predictions 2025 dug into five of the top themes that we see playing out in 2025.

Data-driven insights for financial service leaders

Subscribe to The Banknote, our monthly newsletter delivering expert perspectives and exclusive analysis, powered by 200,000 consumer and 60,000 business interviews each year to help you stay ahead in a fast-changing financial world.

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Region: AU/NZ

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Insurance: Navigating Change, Building Trust

Press Release: RFI Global Announces Australia’s Banking & Finance Awards Winners for 2025

Data-driven insights for financial service leaders

CONTACT

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© 2026 RFI Global

Region: AU/NZ

Subscribe to The Banknote newsletter for data-driven insights and expert perspectives on the trends shaping financial services.

Insurance: Navigating Change, Building Trust

Australian Banking & Finance Awards 2025

Press Release: RFI Global Announces Australia’s Banking & Finance Awards Winners for 2025

Episode 15: Delivering customer excellence – why relationship banking still matters in a digital world

Episode 14: Affordability, sustainability, customer experience and the future of home loans

The future of financial services in Australia and New Zealand

Data-driven insights for financial service leaders

CONTACT

Stay ahead of the trends. Get data & insights delivered to your inbox

Episode 15: Delivering customer excellence – why relationship banking still matters in a digital world 

Episode 14: Affordability, sustainability, customer experience and the future of home loans 

Stay ahead of the trends.
Get data & insights delivered to your inbox