User Search

Empower your decision-making with in-depth consumer insights

  • DATE : April 23, 2025

Get a competitive edge

RFI Global’s Council programmes provide a detailed understanding of consumer usage, needs and preferences across financial products, segments and channels to inform your strategy and day-to-day decisions.

Get in touch for more insights.

 

Subscribe to the Banknote to receive monthly trends straight to your inbox. 

SHARE

Insights

Stay ahead with the latest financial services insights from RFI Global.

Subscribe
The US consumer perspective on the rise of AI in finance

The US consumer perspective on the rise of AI in finance

  • With 400 million active ChatGPT users, AI is no longer a distant concept—it's reality. Are banks prepared to meet evolving consumer demands?
Neo to Paleo: The evolution of challenger banks worldwide

Neo to Paleo: The evolution of challenger banks worldwide

  • Over 25% of consumers in Hong Kong, Singapore, and Malaysia are considering switching their main bank within the next year.
Webinar on-demand - the transformation in SME banking in APAC: Are you digitally ready?

Webinar – SME banking in APAC is transforming. Are you digitally ready?

  • SME banking across APAC is evolving rapidly, with 34% already considering switching providers. Watch the webinar now.
Digital, fintech and a rapidly evolving financial services landscape

Digital, fintech and a rapidly evolving financial services landscape

  • The US financial services landscape is evolving, especially when it comes to digital, fintech, and how consumers seek financial guidance.
A tale of two cities – the rise and future of neobanks in the UK and US

A tale of two cities – the rise and future of neobanks in the UK and US

  • Digital-only banks are gaining ground, with their UK primary relationship share rising from 1% in 2019 to 6% in 2025, according to RFI Global.
Webinar on-demand - The consumer trends that are shaping US financial services in 202

Webinar – How consumer trends are shaping US financial services in 2025

  • US financial services are entering a new era. Affluent households now control 88% of investable wealth. Watch the webinar now.
80,000 voices: Celebrating Australia’s best financial services brands in 2025

80,000 voices: Celebrating Australia’s best financial services brands in 2025

  • RFI Global hosted the 2025 Banking & Finance Awards at Meta Sydney, celebrating leaders in customer experience across banking and insurance.
Banking Uncovered Episode 17: The consumer trends defining the future of US financial services in 2025

Episode 17: The consumer trends defining the future of US financial services in 2025

  • Charles Green discusses the key US consumer trends driving change in 2025 and beyond with Jim Langston and Luke Allchin.
RFI Global helps the world’s leading financial service providers move nimbly and confidently from question to action with our data-honed intelligence, global market perspective and unparalleled regional insights.
Linkedin-in

CONTACT

Stay ahead of the trends.
Get data & insights delivered to your inbox

nqa-iso27001-ukas

© 2025 RFI Global

Linkedin-in

ONLY OF THE TYPE(S)


Advanced Search