Payments

Financial Services Trends & Predictions 2026

Financial Services Trends and Predictions 2026: Six month update

Mid-year 2026 financial trends update with insights from 200K+ consumers & 60K+ businesses. Watch expert videos & download the full report.

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US consumers are embracing AI; how should banks respond?

US consumers are embracing AI; how should banks respond?

61% of US consumers have already used AI for a financial task. Discover what this means for banks and future customer behaviour.

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Getting personal: Why tailored banking experiences have become the next competitive advantage

Getting personal: Why tailored banking experiences have become the next competitive advantage

Discover why tailored banking experiences are becoming a competitive advantage and how banks can balance personalisation and customisation.

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Banking Uncovered Singapore

Banking Uncovered Singapore 2026 – 25 August | Conrad Singapore Orchard

Join us for Banking Uncovered Singapore. We will share new insights on the trends and customer dynamics driving banking in Singapore.

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Banking Uncovered Malaysia

Banking Uncovered Malaysia 2026 | 27 August, EQ Kuala Lumpur

Join us at EQ Kuala Lumpur on 27 August for Banking Uncovered Malaysia, with a discussion on the digital strategies and experiences driving growth in Malaysian banking.

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Security is now part of customer experience, not just a back-end function

Security is now part of customer experience, not just a back-end function

Security is no longer invisible in banking. Discover how customer expectations around fraud, control and trust are reshaping digital banking experiences.

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