Plugging the leak: Retaining banking customers amid record switching
Switching behavior in US banking has hit a 10-year high, with 1 in 4 households considering changing their main provider.
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Insurance
Opti-channel banking: How to service SMEs smarter
Challenges for UK SMEs have intensified. Discover how to better meet their needs by combining digital convenience with a human touch.
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The trillion-dollar gamble: Why women are leaving their financial advisors
70% of women fire their financial advisor after a spouse’s death. Advisors who ignore this trend risk losing billions in assets.
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Rate cuts and rising expectations: The new UK savings challenge
Despite lingering economic uncertainty, savings are on the rebound, signalling a positive shift in consumer finances.
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From debt to deposits: How US households are responding to rates
2 in 5 households prioritize debt consolidation, with 9% planning loans for this in 2025, up from 4% in 2019.
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NPS: A global perspective for financial services
RFI Global provides NPS tracking and analysis to many of the world’s largest and most valuable banking brands.
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