Customer Experience

Garry Kasparov vs Deep Blue – an analogy for success in SME banking

Garry Kasparov vs Deep Blue – an analogy for success in SME banking

The digital evolution has been more dramatic for SMEs than consumers. The future for financial services lies in the humanisation of digital solutions and resolving SME’s needs.

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April Trends Newsletter, The MacroMonitor

Trends In Life Insurance Over the past several decades, US household ownership of Life Insurance has been on a downward trajectory. While Life Insurance ownership is dwindling, other forms of protection—Health, Property/Casualty, and other forms of insurance—have not displayed similar <a href="https://rfi.global/april-trends-newsletter-the-macromonitor/" class="more-link">...</a>

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March Trends Newsletter, The MacroMonitor

Women are key to growing the economy Significance: Women influence or are responsible for 85% of consumer spending ($6.4 trillion in 2019). An increase in women’s earning would result in greater use of financial products and services to provide stability. <a href="https://rfi.global/march-trends-newsletter-the-macromonitor-women-are-key/" class="more-link">...</a>

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February Trends Newsletter, The MacroMonitor

Missing in Action Significance: Growth in the number of unemployed, non-retired men is a significant societal and economic problem. Summary Men and women between the ages of 25 and 54 are in their prime working years. However, the percent of <a href="https://rfi.global/february-trends-newsletter-the-macromonitor/" class="more-link">...</a>

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