Recognising excellence in digital banking experiences
Discover which banks are leading digital experiences for UK retail and business customers, from ease of use to frictionless journeys.
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Consumer
Digital UX intelligence for financial services
Advanced UX intelligence for financial services. Benchmark digital journeys, map customer experiences and gain competitive insights.
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Annuities in the US: The need for guaranteed income among the wealth-transferring generation
As retirement confidence declines, US households increasingly favour annuities. MacroMonitor data explains the shift towards guaranteed income and legacy planning.
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Bridging the AI trust gap: the key to consumer confidence in financial services
Explore global consumer attitudes to AI in financial services, the impact of trust, risk perceptions and what customers value.
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Showcasing excellence in banking products
Explore customer‑voted leaders in product innovation and discover which banks deliver the strongest value for UK customers.
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Prediction markets as a window into Gen Z and Millennial financial thinking
How Gen Z and Millennials use prediction markets and crypto, and what this reveals about evolving financial behaviour and opportunities for banks.
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