Consumer

Australian Banking & Finance Awards 2024

Banking & Finance Awards: Awarding the best – 80,000 customers can’t be wrong

Discover the winners of RFI Global's Banking & Finance Awards 2024 for leading financial services brands in business banking, consumer banking, financial products and insurance.

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The importance of trust in an era of increasing fraud

The importance of trust in an era of increasing fraud

This article explores levels of trust amongst different financial service providers, along with the rise in mobile wallet usage, and the potential AI brings.

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Leave customers where they are: Why banks need to become chat first and the cyber security implications

Leave customers where they are: Why banks need to become chat first and the cyber security implications

As digital and mobile banking continue to grow, discover how to optimise chatbots to improve customer satisfaction and drive growth.

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Finance for EVs and hybrids – closing the information gap

Finance for EVs and hybrids – closing the information gap

Discover the latest insights into financing Electric and Hybrid Vehicles (EVs) in Australia. Explore the growing demand for greener cars, insights from recent auto finance studies, and the evolving landscape of incentives and challenges.

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The changing face of consumer credit

The changing face of consumer credit

Discover how high inflation is shifting consumer credit behaviors in Australia. Learn about the latest survey insights.

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Loud budgeting and the big switch

Loud budgeting and the big switch

Explore the concept of Loud Budgeting and how it impacts young consumers in managing their finances effectively.

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