Global Digital Banker Podcast - Customer Onboarding
Season 3, Episode 12

Season 3, Episode 12: Backbase and Heritage Bank

This week Kate Wilson is joined by Iman Ghodosi – Backbase and Sean Clancy – Heritage Bank to discuss the future of customer onboarding for the banks. They discuss the challenges that are being faced by having the onboarding experience moving over to mostly digital and how the banks can better assist their customers on this journey.

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Global Digital Banker Podcast - Customer Onboarding
Season 3, Episode 12

Season 3, Episode 12: Backbase and Heritage Bank

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In this weeks episode we look back to the Australian Banking Innovation Summit where Anna Shaw has a fireside chat with Dominic Pym, Co-Founder of Up Bank surrounding Youth Banking. They discuss how Up's goals to be the number one bank in the industry and what PFM tools they have available for their customers that keep them as a main competitor in the Australian Market.

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