RFi Latest Research: UK Merchant Acquiring Report 2020

RFi Group’s UK Merchant Acquiring Report Subscription or Report 2020 looks into understanding the behaviours, attitudes and key trends of customers making and merchants accepting payments across the UK as well as the acquirers they are working with.


The report provides financial institutions with unique data driven global insights into the impact of these trends and how to most effectively design strategies to meet their customers’ needs over the next 12-24 months.

This is a must-read, essential and unique report for all financial service professionals working in the retail banking, transaction, payments and merchant acquiring sectors across the UK banking community as well as UK merchants and businesses.

The RFi Group UK Merchant Acquiring Report, is the latest report based on RFi Group’s UK Merchant Acquiring Report (UKMAC). The UKMAC is one of RFi Group’s many ongoing syndicated studies focused on delivering actionable insights to financial services sectors across the globe. This report in particular, covers the key findings from a biannual survey of 1000 plus card accepting merchants. It includes insights on a diverse range of topics related to merchants such as Buy Now Pay Later, surcharging and the perception of the fees, business banking relationships, brand consideration, acquisition, engagement, and retention. The report also includes a thought-leading section focusing on understanding business sentiment and merchant reactions to the COVID-19 pandemic and essential ecommerce features. Some key questions answered in these sections include:

•                                       Is business confidence changing?

•                                       What are the primary challenges faced by SMEs?

•                                       What can banks do to help merchants manage the impact of the pandemic?

•                                       What is most important in an ecommerce solution?

All surveys have been anonymized.

Data Delivery: PDF Report

Subscription: This is a Bi-annual subscription delivered twice a year, or a One-Off report.

Pricing: 39950USD (subscription) or 24950USD (one off)

Market Availability: Other markets available on request to RFi Group

About RFi Group:

RFi Group is a global data-driven insights provider exclusively focused on financial services. We specialise in data and information gathering, customer-based insight generation and business decision support for the world’s leading financial service providers, as well as challengers, disruptive market participants and companies aligned to the FS sector.

We combine global intelligence and local knowledge to provide insightful, valuable and actionable recommendations, with a core focus on the provision of exceptional client service.

Covering 48 key global markets, with regional offices in Toronto, London, Singapore and Sydney RFi Group consistently provides clients with tailored advice and insights relevant to their specific market and business needs.

For more information on this report, please follow this link.


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