RFi Latest Research: RFi Group’s UK Payments Report 2020

RFi Group – UK Payments Report 2020

RFi Group’s UK Payments Report 2020 looks into understanding the behaviours, attitudes of consumers and key trends in payments across the UK.


The report provides financial institutions with unique data driven global insights into the impact of these trends and how to most effectively design strategies to meet their customers’ needs over the next 12-24 months.

This is a must-read, essential and unique report for all financial service professionals working in the retail banking, everyday banking, transactions and payments sectors in the UK.

The RFi Group UK Payments Report 2020, is the latest report based on RFi Group’s UK Payments Report (UKPIC). The UKPIC is one of RFi Group’s many ongoing syndicated studies focused on delivering actionable insights to financial services sectors across the globe. This report in particular, covers the key findings from an twice a year survey of 2000 plus consumers. Respondents are a nationally representative sample of the banking population. It includes insights on a diverse range of payments related topics such as the battle for front of wallet – credit vs debit, mobile payments, online payment behaviours, Buy Now Pay Later. The report also includes a thought-leading section focusing on understanding the impact of COVID-19 on consumer sentiment and payments behaviour. Some key questions answered in this section include:

• How are payment trends changing?

• Has COVID-19 accelerated the demise of cash?

• What will the long-lasting impacts of COVID-19 on payments behaviour?

All surveys have been anonymized.

Data Delivery: PDF Report

Subscription: This is a bi-annual report, delivered twice a year.

Pricing: 39950USD

Market Availability: Markets are available on request to RFi Group

About RFi Group:

RFi Group is a global data-driven insights provider exclusively focused on financial services. We specialise in data and information gathering, customer-based insight generation and business decision support for the world’s leading financial service providers, as well as challengers, disruptive market participants and companies aligned to the FS sector.

We combine global intelligence and local knowledge to provide insightful, valuable and actionable recommendations, with a core focus on the provision of exceptional client service.

Covering 48 key global markets, with regional offices in Toronto, London, Singapore and Sydney RFi Group consistently provides clients with tailored advice and insights relevant to their specific market and business needs.

For more information on this report, please follow this link.



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