RFi Latest Research: RFi Group Australian Cards Report 2020

RFi Group Australian Cards Reprort 2020

RFi Group’s Australian Cards Report 2020 investigates and reveals the latest trends and consumer behaviour in credit cards across Australia.

The report – released in June 2020 – provides financial institutions with unique data driven global insights into the impact of these trends and how to most effectively design strategies to meet their customers’ needs over the next 12-24 months.

This is a must-read, essential and unique report for all financial service professionals working in the retail banking, everyday banking, transactions, credit cards and payments sectors of Australian Banks.

The RFi Group Australian Cards June 2020 Report, is the latest report based on RFi Group’s Australian Cards Council (ACC). The ACC is one of RFi Group’s many ongoing syndicated studies focused on delivering actionable insights to financial services sectors across the globe. This report in particular, covers the key findings from a quarterly survey of 2000 credit cardholders. It includes insights on a diverse range of credit cards related topics such as the credit card journey, consideration, the importance of rewards programs, cardholder satisfaction, advocacy, and card churn. The report also includes a thought-leading section focusing on understanding the impact of COVID-19 on credit cardholders. Some key questions answered in this section include: • Who has been impacted? • How has COVID-19 affected credit cardholders? • Has repayment behaviour changed? • Is the pandemic driving switching or cancellation intentions? • Which card type has the highest appeal currently?

All surveys have been anonymized.

Data Delivery: PDF Report

Subscription: This is an ongoing subscription.

Pricing: $39,950USD / annum

Market Availability: Other markets available on request to RFi Group

About RFi Group:

RFi Group is a global data-driven insights provider exclusively focused on financial services. We specialise in data and information gathering, customer-based insight generation and business decision support for the world’s leading financial service providers, as well as challengers, disruptive market participants and companies aligned to the FS sector.

We combine global intelligence and local knowledge to provide insightful, valuable and actionable recommendations, with a core focus on the provision of exceptional client service.

Covering 48 key global markets, with regional offices in Toronto, London, Singapore and Sydney RFi Group consistently provides clients with tailored advice and insights relevant to their specific market and business needs.

For more information on this report, please follow this link.


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