RFi Group’s Australian Insurance Innovation Report 2020 investigates and reveals the latest trends and behaviour in the insurance sector and their customers across Australia.
The report provides financial institutions with unique data driven global insights into the impact of these trends and how to most effectively design strategies to meet their customers’ needs over the next 12-24 months.
This is a must-read, essential and unique report for all financial service professionals working in the insurance sectors of Australian Banks and Insurers.
The RFi Group Australian Insurance Innovation April 2020 Report, is the latest report based on RFi Group’s Australian Insurance Innovation Program (AIIP). The AIIP is one of RFi Group’s many ongoing syndicated studies focused on delivering actionable insights to financial services sectors across the globe. This report in particular, covers the key findings from a biannual survey of 3500 plus insurance policy holders. It includes insights on a diverse range of insurance related topics such as brand awareness and perception, trust, path to purchase, drivers of provider choice, satisfaction, loyalty, switching and insurance claim dynamics. The report also includes a thought-leading section focusing on understanding the impact of the 2019/2020 bushfires on home and contents insurance customers. Some key questions answered in the section include:
• Are policy holders concerned about the potential impact of natural disasters?
• Have the recent bushfires had an impact on policy holder sentiment and behaviour?
• Would policy holders be willing to pay a higher premium to be covered in the case of a natural disaster?
All surveys have been anonymized.
Data Delivery: PDF Report
Subscription: This is a Bi-annual subscription delivered twice a year, or a One-Off report.
Pricing: 39950USD (subscription) or 24950USD (one off)
Market Availability: Other markets available on request to RFi Group
About RFi Group:
RFi Group is a global data-driven insights provider exclusively focused on financial services. We specialise in data and information gathering, customer-based insight generation and business decision support for the world’s leading financial service providers, as well as challengers, disruptive market participants and companies aligned to the FS sector.
We combine global intelligence and local knowledge to provide insightful, valuable and actionable recommendations, with a core focus on the provision of exceptional client service.
Covering 48 key global markets, with regional offices in Toronto, London, Singapore and Sydney RFi Group consistently provides clients with tailored advice and insights relevant to their specific market and business needs.