Podcast

Affordability, sustainability, customer experience and the future of home loans

Episode 14: Affordability, sustainability, customer experience and the future of home loans 

Lisa Claes explores property market trends in the US, UK, Australia, and New Zealand, highlighting key drivers and the future of home loans.

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Transforming fintech, the role of AI and the future of financial services

Episode 13: Transforming fintech, the role of AI and reimagining the future of financial services

Kathryn Petralia explains the trends in banking, the biggest challenges in financial services, and the future of the fintech industry.

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Futureproofing finance part 2 – Customer engagement, branding and next-level innovation in banking

Episode 12. Jim Marous: Futureproofing finance part 2 – Customer engagement, branding and next-level innovation in banking

Jim Marous explains how customer engagement in banking is shifting from passive loyalty to active engagement, driven by innovation.

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Futureproofing finance part 1 – Digital innovation, AI and the dawn of the fintech

Episode 11. Jim Marous: Futureproofing finance part 1 – Digital innovation, AI and the dawn of the fintech

With 34% of consumers ready to switch banks, Charles Green and Jim Marous explore AI, fintech, and digital trends reshaping banking.

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Building trust through transparency - RAA Insurance's focus on a member-centric service

Episode 10: Building trust through transparency – RAA Insurance’s focus on a member-centric service

Discover how RAA Insurance achieves customer excellence and tackles global insurance challenges in this episode of Banking Uncovered.

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The digital banking revolution – Brett King on the rise of challenger banks

Episode 9: The digital banking revolution – Brett King on the rise of challenger banks

In this engaging episode of the Banking Uncovered podcast, we discuss how AI and technology are shaping the future of banking.

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