Podcast

Episode 25: From bricks to clicks – the future of bank branches in a digital-first world

Discover why banks without branches are winning on trust and speed and why incumbents must right-size and embed AI to remain relevant.

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Episode 24: The next wave of digital banking – lessons from Singapore’s MariBank

Discover how Singapore’s supportive environment, combined with technology-driven solutions, is helping banks deliver better experiences.

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Episode 23: The latest trends in digital UX for banking apps and what the future holds

Explore the latest global trends in mobile banking UX with RFI Global’s Mark Donohue, as he reveals what’s shaping the future of digital banking experiences.

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Episode 22: From novelty to growth – what’s next for fintechs?

Explore how fintechs have evolved from disruption to maturity, and what’s next for neobanks as they focus on engagement, profitability and growth.

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How consumer behavior is redefining the future of financial services

Data-driven insights uncovering the forces driving change across digital banking, financial advice, and consumer trust in the US.

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Episode 21: How Citi elevates customer experience in digital wealth management

Explore the future of wealth management with insights from Citi's digital growth head on trends and innovations.

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