NPS: A global perspective for financial services
RFI Global provides NPS tracking and analysis to many of the world’s largest and most valuable banking brands.
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Payments
The Silver Tsunami: What $45 trillion wealth transfer means for firms and families
Currently, 1 in 5 households prioritize providing for heirs, a sentiment evident across all ethnic groups.
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Wallet wars: Why credit card loyalty is under threat
The payments landscape is evolving fast. Discover how US consumers are using credit cards, BNPL and mobile wallets.
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Affluence across borders: What wealthy consumers want from financial services
Discover what affluent consumers want from financial services across borders, highlighting global behaviours, expectations and how wealth shapes provider relationships
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Episode 18: Reimagining payments – Why Square is Australia’s Most Recommended Merchant Service provider
Jess Aloi discusses how Square is transforming the payments landscape for merchants and small businesses and redefining the future of banking.
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The new insurance reality: What shrinking household budgets mean for coverage
48% of households now prioritize building an emergency fund, shifting focus away from long-term financial goals like retirement savings.
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