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Futureproofing finance part 2 – Customer engagement, branding and next-level innovation in banking

Episode 12. Jim Marous: Futureproofing finance part 2 – Customer engagement, branding and next-level innovation in banking

Jim Marous explains how customer engagement in banking is shifting from passive loyalty to active engagement, driven by innovation.

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US housing crisis: The American nightmare

Discover how rising mortgage rates and shifting priorities are reshaping the US housing market - and what lenders must do to adapt.

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Futureproofing finance part 1 – Digital innovation, AI and the dawn of the fintech

Episode 11. Jim Marous: Futureproofing finance part 1 – Digital innovation, AI and the dawn of the fintech

With 34% of consumers ready to switch banks, Charles Green and Jim Marous explore AI, fintech, and digital trends reshaping banking.

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The gig economy and the looming retirement crisis

Navigating retirement planning in the gig economy: Explore the challenges gig workers face and discover the future of 401(k) plans.

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How insurance providers can support customers in challenging times

Australian households are under increased financial pressure and are grappling with insurance affordability as premiums continue to rise.

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The future is hybrid: Meeting consumers’ evolving financial advisory needs

MacroMonitor data shows households that seek advice before major financial decisions are more confident in achieving their financial goals.

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