Banking Uncovered Episode 11. Jim Marous: Futureproofing finance part 2 – Customer engagement, branding and next-level innovation in banking
Jim Marous explains how customer engagement in banking is shifting from passive loyalty to active engagement, driven by innovation.
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Banking Uncovered Episode 11. Jim Marous: Futureproofing finance part 1 – Digital innovation, AI and the dawn of the fintech
With 34% of consumers ready to switch banks, Charles Green and Jim Marous explore AI, fintech, and digital trends reshaping banking.
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Banking Uncovered Episode 10: Building trust through transparency – RAA Insurance’s focus on a member-centric service
Discover how RAA Insurance achieves customer excellence and tackles global insurance challenges in this episode of Banking Uncovered.
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Banking Uncovered Episode 9: The digital banking revolution – Brett King on the rise of challenger banks
In this engaging episode of the Banking Uncovered podcast, we discuss how AI and technology are shaping the future of banking. Explore digital transformation, super apps, AI, cyber security, and more in this insightful podcast episode. Tune in for industry-leading insights and stay ahead in banking.
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Banking Uncovered Episode 8: Innovating banking – Steve Weston on digital transformation and customer engagement at Barclays
Find out how Barclays is navigating digital transformation and customer engagement in an ever-evolving banking landscape. Explore digital transformation, super apps, AI, cyber security, and more in this insightful podcast episode. Tune in for industry-leading insights and stay ahead in banking.
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Banking Uncovered Episode 7: Why financial institutions are slowly moving away from their traditional ways
Discover why SMEs are switching to non-traditional financial providers in this latest episode of the Banking Uncovered podcast.
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