Revealed: Australia’s leading financial services brands and the drivers of their success

Revealed: Australia’s leading financial services brands and the drivers of their success

RFI Global’s Banking & Finance Awards identify the leading financial services brands in business banking, consumer banking, financial products and insurance. Unlike other awards programmes, winners are determined by customers

 

Based on data from Australia’s largest financial services study, Atlas, we identify the leading brands – and the key to their success. We celebrate the most recommended brands, the most innovative and trustworthy, and also the most competitive and the best in class for digital, relationship managers and customer service. 

Awards Categories

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Discover the drivers of success in the different categories and how we identify the winners

About Atlas

Atlas monthly consumer reports provide powerful direction for the financial services industry in Australia. Powered by over 80,000 consumer and business surveys annually, our reports provide an unrivalled depth of data, encompassing more than 750,000 interviews to date. 

 

The reports provide actionable intelligence to drive decision-making and a competitive edge. This empowers organisations to track core metrics in real-time like NPS, share of wallet, and products-per-customer in order to identify growth opportunities, enhance customer relationships, optimise experiences and optimise products. 

 

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Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., NICE Systems, Inc., and Fred Reichheld. Net Promoter ScoreSM and Net Promoter SystemSM are service marks of Bain & Company, Inc., NICE Systems, Inc., and Fred Reichheld.

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